Australia
GUEST SERVICES OFFICER
Industry:
Other
Career level:
Senior
Employment type:
Full time
Job location:
Australia, Broken Hill
Salary offered
50 001 to 100 000 AUD
Requirements
Education:
Specialist's Degree
Experience:
2-5 years
Languages:
English
Driving license:
Yes
Job role
The Perfect Opportunity
Reporting to the Guest Experience Coordinator, you’ll play an essential role in providing a memorable experience for visitors and overnight guests. Each day will see you showcase your skills across the Sanctuary in this diverse role including front desk reception where you’ll welcoming our overnight guests, admissions and retail sales for our day visitors, coordinating and facilitating activities and tours or taking visitors on an interactive experience through the natural environment of the Koala Sanctuary.
You’ll be required to work a minimum 60 hours up to 76 over 2 weeks on a 7 day roster. This role requires a level of flexibility to meet the operational needs of the Koala Sanctuary business.
You can view your position description here.
Your Team
You’ll be one of 4 dynamic and enthusiastic Guest Services Officers reporting to the Guest Experience Coordinator. The Koala Sanctuary team will thrive in an agile environment where change and innovation is the norm, all while having fun along the way. Bring your high level of passion and enthusiasm to a dynamic team and be part of the newest tourist attraction on the Tomaree Peninsula, the Port Stephens Koala Sanctuary.
Enough about us, we want to hear about you! So tell us about…
Your broad range of customer service or sales experience in a similar role
Your commitment to working in a multi-faceted role whilst maintaining a smile, positive outlook and proactive approach
Your first class customer service and communication skills
How you build rapport with both internal and external key players
Please note: A full list of Essential Criteria’s is located within the attached Position Description
We want you to love PSC as much as we do, so here’s what’s included:
TRP Range: $48,385 - $52,470 pa per 30 hours per week (includes 9.5% superannuation + retention allowance) + shift penalty’s
Long service leave after 5 years
Flexible working provisions
Generous leave entitlements
Gym discounts and fitness incentives
Ongoing training and professional development programs
Mentoring in the workplace
Ready to change your outlook and join this newly created team at PSC’s Koala Sanctuary?
Please apply by midnight, Sunday 2 August 2020.
For further information on the role, please contact Kim Latham, Holiday Parks Section Manager on 0400 779 496.
You’ll be assessed against the selection criteria outlined in the application.
Suitable candidates will be placed on an eligibility list for future identical positions for a period of 6 months.
We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Benefits
Medical insurance
Transportation
Company background
Our vision is to be one of the world’s great service companies helping our customers, communities, and people to prosper and grow. We want to create an entire organisation of people who love helping people, so there’s never been a more exciting time to join us. If you love helping people then we’d love to help you build a career with Westpac.
